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Frequently Asked Questions

Simply book your parking spot online, drive to the airport terminal on your departure day, and our valet will meet you there to collect your vehicle. Upon your return, contact us, and your car will be waiting for you at the terminal.

Absolutely. While your vehicle is parked at our facilities, it is under surveillance and safeguarded. However, it's important to note that any theft or damages that occur while parked are the owner's responsibility. Nevertheless, rest assured that during the transit to and from the airport, your vehicle is fully protected by our insurance, providing added peace of mind for your journey.

Yes, you can modify or cancel your booking up to a certain time before your scheduled arrival. Check our booking policy for details or contact our customer support team for assistance.

Don't worry. We track flight arrivals in real-time, so our team will be aware of any delays. Your car will be ready for you whenever you arrive.

It's best to book as early as possible to ensure availability, especially during peak travel times. However, we also accept last-minute bookings, subject to availability.

Yes, we offer discounts for frequent travellers and long-term parking. Contact us for more information on our loyalty programs and special offers.

Yes, the prices exclude airport access fees. Also, the customer/owner has to bear the cost of paying the ULEZ if the vehicle does not meet the ULEZ standards. The customer has to pay ULEZ for both days (the day of dropoff and the day of collection)
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